Top Posts: Quality Assurance Solutions

Quality Assurance and ISO

Quality assurance is the application of the systematic process whereby it is ensured that a product or service being developed is meeting specified requirements. Quality assurance is an inherent part of many of the organizations today. No business, whether it be a proprietary setup or a global orga ...

5 Methods for Soliciting Customer Feedback

Customer feedback is an important marketing tool for businesses. Business owners and management may use customer feedback to improve products, methods of operation and customer satisfaction. Feedback assists businesses to identify dissatisfied customers and perhaps turn a negative experience into a ...

5 Steps to Achieve ISO 9000 Certification

ISO 9000 is a set of quality standards determined by the International Organization for Standardization to assure that businesses meet a high level of quality with products, services, organizational processes and ethics. Consumers can be assured that products and services purchased from an ISO 9000 ...

How to Improve Your Technical Support

Many hardware and software vendors are faced with the ongoing problems of maintaining a Technical Support call center. Today, many electronic devices, computers, and apps require the assistance of a Technical Support technician to help the person configure their new device. After purchasing certain ...

What is Quality Assurance?

Quality Assurance (QA) is defined as; ‘the approach taken by a company or organisation to ensure the provision of the best possible services or products.’ QA is closely related to quality control, a process which focuses on the finished product and may entail testing of samples fol ... ...

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5 Methods for Soliciting Customer Feedback

Customer feedback is an important marketing tool for businesses. Business owners and management may use customer feedback to improve products, methods of operation and customer satisfaction. Feedback assists businesses to identify dissatisfied customers and perhaps turn a negative experience into a ...

What is Quality Assurance?

Quality Assurance (QA) is defined as; ‘the approach taken by a company or organisation to ensure the provision of the best possible services or products.’ QA is closely related to quality control, a process which focuses on the finished product and may entail testing of samples fol ... ...

5 Steps to Achieve ISO 9000 Certification

ISO 9000 is a set of quality standards determined by the International Organization for Standardization to assure that businesses meet a high level of quality with products, services, organizational processes and ethics. Consumers can be assured that products and services purchased from an ISO 9000 ...