Quality Assurance and ISO

Quality assurance is the application of the systematic process whereby it is ensured that a product or service being developed is meeting specified requirements. Quality assurance is an inherent part of many of the organizations today. No business, whether it be a proprietary setup or a global organization having a massive work force can bypass quality assurance. Meeting the desired customer standards is a foregone conclusion for business to succeed in today’s hyper-competitive era. Many companies have a separate department devoted to quality assurance. The natural corollary of any quality assurance is a substantial improvement in customer confidence and a company's credibility. This leads to an upgrade in work processes and efficiency, thereby enabling the company to better compete with others. Quality assurance had a slow and steady evolution over the years. Today's quality assurance systems emphasize on bringing out the defects before they get into the final product stage. The objective of quality assurance is to follow in spirit and deed the ever famous proverb “prevention is better than cure.

Quality is implemented through the help of various tools like – ISO Certification, Other international Testing and standard process management systems, periodic audit control, project management norms like – ITIL etc. In fact, there are myriad standards and certifications used by various third party vendors to implement quality assurance systems. The mention of ISO receives special attention because it one of the most widely accepted and adopted norms in quality certification standards encompassing almost every industry. Some of the well known ISO quality assurance standards: ISO 14000 The ISO 14000 series addresses various aspects of environmental management. It provides practical tools for companies and organizations looking to identify and control their environmental impact and constantly improve their environmental performance. ISO 14001:2004 and ISO 14004:2004 focus on environmental management systems. The other standards in the family focus on specific environmental aspects such as life cycle analysis, communication and auditing. Broadly accepted and implemented worldwide, the latest version is adopting a lot of changes.

From a wider perspective, the benefits of ISO 14001 are – Reduced cost of waste management, Savings in consumption of energy and materials, Lower distribution costs, Enhancement of corporate brand image with customers and government.

ISO 9000 Series

ISO 9001:2008 certification is used by both customers and companies as a method of controlling their quality. In other words, it is an international standard related to quality management system, applicable to any organization. The Standard provides a framework to manage business and ensure a philosophy of continual improvement in all aspects of the business whether it is a small firm or a blue chip corporate setup. It is externally assessed on an ongoing basis to ensure that business practices are maintained. ISO 9001:2008 is based on quality management principles. When fully implemented end to end, these principles can help improve the organizational performance. ISO 22000 Series 

 The ISO 22000 family of International Standards addresses aspects of food safety management. The consequences of unsafe food can be serious and ISO’s food safety management standards help organizations identify and control food safety hazards. As many of today's food products repeatedly cross national boundaries, International Standards are needed to ensure the safety of the global food supply chain.

The ISO 22000 family contains a number of standards each focusing on different aspects of food safety management. Some other quality certifications and systems

The NEBOSH International General Certificate in Occupational Safety and Health is a globally recognized qualification offered by an established independent UK examination board with nearly 30 years experience in providing health and safety awards in the UK and across the world. National Examination Board in Occupational Safety and Health (NEBOSH) is the leading UK examination authority in this field, which is worldwide accepted.

The Process Safety Management System developed by Occupational Safety and Health Administration is mandatory for industries handling, storing and manufacturing hazardous chemicals above a threshold quantity specified.


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Rajesh Padmanabhan

About Rajesh Padmanabhan

My self is Rajesh Padmanabhan from Bangalore, India. I have been in this field of freelance article writing for above 5 years and i am working in one of the software firm in Bangalore.